1. Overview

The Phillips Mansion ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phillipsmansion.com or use our tenant and landlord portals.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Submit an inquiry through our contact form
• Register for or use the tenant portal
• Use the landlord portal
• Submit maintenance requests
• Sign lease documents electronically
• Make payments through our platform

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, suite number)
• Lease and payment information
• Maintenance request details
• Communications with property management

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries about available office suites
• Facilitate lease agreements and renewals
• Process rent payments and maintain financial records
• Manage maintenance requests and property services
• Communicate important updates about your lease or the property
• Provide access to tenant and landlord portal features
• Improve our website and services
• Comply with legal obligations

4. Third-Party Service Providers

We work with trusted third-party service providers to deliver our services. These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Our service providers include:

Digital Signature Services

We use HelloSign by Dropbox to facilitate electronic lease signing. HelloSign's privacy practices are governed by their own privacy policy.

Payment Processing

Payment information is processed through secure third-party payment processors. We do not store credit card information on our servers.

Form Processing

Contact form submissions may be processed through Formspree or similar services to ensure reliable delivery of inquiries.

Website Hosting and Infrastructure

Our website is hosted on secure servers with appropriate technical and organizational measures to protect your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Access controls limiting who can view your information
• Secure password requirements for portal access
• Regular security assessments of our systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lease-related information is retained according to applicable Connecticut state law and standard commercial real estate practices.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your data to another service provider where technically feasible

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Links to Other Websites

Our website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Effective Date" at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: